Water Refill | Primo Water Services (2025)

Table of Contents

Find a Water Refill Station Near You Step 1: Bring a Bottle Step 2: Fill It Up Step 3: Drink It Down Our Filtration Process Water Refill FAQs How often should I clean my bottle? Is it safe to store water in plastic bottles? Does Primo Water Self-Service Refill Water filtration system eliminate chlorine? Water Dispensers for Any Lifestyle More Water Solutions Interested in a Primo Water Exchange or Refill Station at your business?

Refill your water bottle with affordable, great-tasting water at convenient locations nationwide.

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Find a Water Refill Station Near You

Self-service water refill is easily accessible and surprisingly affordable, just bring any 1-, 3-, or 5-gallon bottle to one of our 23,000+ retail locations across the US and Canada.

HOW IT WORKS

Step 1: Bring a Bottle

Grab your clean, reusable 1-, 3-, or 5-gallon bottle and head to a nearby Primo Water Refill Station. With thousands of locations available, it’s easy to find one that fits into your routine.

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HOW IT WORKS

Step 2: Fill It Up

At the refill station, you can quickly and conveniently fill your bottle with filtered Primo Water. The self-serve refill machines are designed for ease of use, so you’ll be done in no time.

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HOW IT WORKS

Step 3: Drink It Down

Take your filled bottle home and enjoy high-quality Primo Water. Refill as often as you need and feel good about reducing plastic waste by reusing your bottle.

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Our Filtration Process

Not all water is created equal. We remove undesirable elements from water that can affect water taste, smell, and quality.

PUBLIC WATER SOURCE

1 SEDIMENT FILTRATION Traps dust, dirt, and pipe scale
2 ACTIVATE CARBON FILTRATION Remove odor, tastes & chlorine
3 REVERSE OSMOSIS Removes 95-99% of total dissolved solids including lead, mercury, and fluoride as well as sub-micron particles
4 POST CARBON FILTRATION Final polishing filter for great taste
5 ULTRAVIOLET STERILIZATION Ensures high-quality water for your safety.

PRIMO SELF-SERVICE REFILL WATER

Water Refill FAQs

How often should I clean my bottle?

To ensure the highest quality water, bottles should be rinsed with baking soda before each use and sterilized with Clorox-brand, unscented bleach that is an EPA-registered sanitizerevery six months.

Is it safe to store water in plastic bottles?

Yes. Primo Water bottles are considered a food contact surface. All of our bottles are composed of food-grade resins and meet all US FDA requirements.

Does Primo Water Self-Service Refill Water filtration system eliminate chlorine?

Yes. Primo Water’s filtration process features activated carbon filtration and a reverse osmosis membrane to eliminate chlorine.

Water Dispensers for Any Lifestyle

Pour yourself a glass of water from a water bottle dispenser that goes anywhere, no hook-ups required! With options like top-or-bottom loading, countertop, heating-and-cooling, and even single-serve coffee, choose the perfect dispenser for you.

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Interested in a Primo Water Exchange or Refill Station at your business?

Fill out a brief form about your business and we will be in touch.

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